Process

Our Strategic Business Process for the Web

Like its traditional media counterpart, effective Web marketing follows a logical sequence of action, each succeeding component flowing out of the one that preceded it. Trainor Interactive has developed its own Business Process model for the Web that offers a coherent, progressive strategy for building your online enterprise.

Whether you ask us to provide an end-to-end solution or services à la carte, our work in support of your brands will be done in the context of this overarching strategic framework — predicated on one principle: results.

Collage illustrating Trainor Interactive’s web strategy process, from the 2004 site archive

The Five Phases

  1. Strategy

    Strategy is everything. Before a single page is designed, we define what your Web presence must accomplish: who it serves, what it must say, and how success will be measured. This is the crucial element in every successful revolution.

  2. Design

    With the strategy in place, we design the user interface and experience around your brand and your customers’ real tasks — clear, attractive, and purposeful, not decoration for its own sake.

  3. Interactive Functionality

    Databases, applications and eCommerce features make the site work as hard as you do — from a transactional sales counter to lead capture and content management.

  4. Promotion

    A site without visitors is a billboard in the desert. Coordinated campaigns — targeted e-mail, direct marketing and site promotion — bring the right consumers to you, if you give them the opportunity.

  5. Measurement

    Metrics close the loop. We measure what is working so the strategy can evolve as fast as the Web does — because if you don’t stay ahead, you will fall behind. Quickly.

Where Would You Like to Start?

Every engagement is different. Some clients ask for the end-to-end solution; others pick a single phase, à la carte. Browse the solution areas or read about our web philosophy — then contact us to talk about yours.

Predicated on one principle: results

Let’s map your sequence of action together.

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